Last updated: August 2025

Privacy Policy

At Castflo, accessible from https://www.castflo.com, we prioritize the privacy and security of our users. This Privacy Policy outlines the types of personal information that we collect and how we use, store, and protect it when you access or use our IPTV services.

What type of personal information do we collect?

When you use our IPTV service, we may collect the following information:

1. Personal Identification Information: Name, email address, payment details, and other information necessary to process your subscription.
2. Usage Data: Information about how you interact with our IPTV service, including your viewing preferences, IP address, device type, browser details, and viewing history.
3. Payment Information: Payment details are processed securely through our payment processors and are not stored directly by us.

How do we use your personal data?

We use your information for several purposes:

1. To provide, operate, and maintain our IPTV services.
2. To process subscriptions and payments.
3. To improve the quality of our services by analyzing usage patterns.
4. To communicate with you about your account, service updates, and promotional offers (with your consent).
5. To comply with legal obligations.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your user experience, analyze website traffic, and improve our IPTV service. You can choose to disable cookies through your browser settings, but this may impact the functionality of the service.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is fully secure, so we cannot guarantee absolute security.

Third-Party Services

Our IPTV service may integrate with third-party platforms, payment processors, or content providers. These third parties may collect and process your information separately, and we recommend reviewing their privacy policies for more details.

Your Rights

You have the right to:

1. Access, update, or delete your personal information.
2. Request restrictions on how we use your information.
3. Opt-out of marketing communications.

To exercise these rights, please contact us at hello@castflo.com.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be reflected on this page, and the “last updated” date will be revised. Please review this policy periodically to stay informed.

Contact Us

If you have any questions or concerns regarding our Privacy Policy or the data we collect, please contact us at hello@castflo.com.